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NFF 2024 Policies & FAQ
When is #NFF2024
#NFF2024 will take place June 19 – 24, 2024.
Where will NFF 2024 take place?
The festival this year will be back screening films at the Dreamland, and the White Heron Theater on certain days of the Festival. This year Screenwriters Tribute will once again be out in Siasconset at the ‘Sconset Casino, but will be held on Friday this year. Additional venues will be announced this May.
When is this year’s program being announced?
Our NFF 2024 program, including our films and events, will be announced April 23, 2024!
How do I contact NFF?
For general questions please contact us via email at helpdesk@nantucketfilmfestival.org, or by phone (646) 480 – 1900.
When can I purchase passes, packages, and tickets?
Passes for the 2024 Festival are on sale now. Ticket Packages will go on sale April 23, 2024. Individual tickets go on sale May 23, 2024.
When does registration and the box office open on island?
In 2024, our box office located at 12 Oak Street will open on June 12th. Registration opens for public Passholders (Founder, Legacy, Patron) on June 16th.
Box offices at the venues will open approximately 30 mins prior to the first event of the day, and will close 30 mins after the last event starts.
Are there discounts available?
The festival offers up to a 50% discount tickets and a special discount ticket package for island residents. You must have a valid ACK drivers license in order to receive this discount.
What is the refund policy?
All pass, package, and ticket purchases are final upon payment and non-refundable.
What are the admission policies?
To guarantee admission all pass and ticket holders must be present in line at the venue at 15 minutes prior to the scheduled start time. We reserve the right to sell any empty seats after that time. Late seating is at the discretion of the venue management team and is not permitted 30 minutes after the start time of any screening or event.
What is the difference between First Entry, Preferred Entry, and General Entry?
First Entry is only available for Founder and Legacy Pass-holders. Pass-holders at this level will be allowed to enter the venue and wait in a designated area, and will be let into the theater at the time that the venue staff opens the doors. Entry is allowed only by the discretion of the venue staff.
Preferred Entry is only available for Patron Pass-holders or equivalent ticketless access passes. Pass-holders will be asked to get on the designated line at the venue. Pass-holders will be given preferred access off the line for up to 15 mins before the scheduled start time of the film or event.
General Entry is off the ticket-holder line at the venue. All ticket-holders must be present in line at least 15 mins prior to the scheduled start time to guarantee admission.
What does RUSH mean?
This means that advance tickets for a screening are no longer available. Rush Tickets are tickets that are sold after all Ticket and Pass Holders have entered the theater and there are empty seats to sell (Like a stand-by line at the airport).
How do I RUSH at NFF?
For all screenings and events where there are no longer advanced tickets available for purchase – we highly encourage guests to make use of our successful Rush Sales policy. Rush Sales Lines will form at the venue approximately 45 minutes prior to the scheduled event start time at the venue. If there is availability in the theater, after pass and ticket-holders have been seated, the venue staff will sell the vacant seats approximately 5-10 minutes before the event’s start time. Admission is not guaranteed. Rush Sales are limited to one (1) ticket per person. We accept the following payment methods: cash or credit card.
Marquee Events* include our annual Screenwriters Tribute Award Ceremony, our Garden Conversation, and the “How Did This Get Made” Live Podcast Taping. Patron Passholders and Discovery Package purchasers receive the choice of our Garden Conversation OR “How Did This Get Made” Marquee Events take place in a Garden or at the ‘Sconset Casino and include a cocktail reception and our premiere signature programming.
Special Presentations:
Our Opening Night Film is THELMA
Our Closing Night Film is SUPER/MAN: THE CHRISTOPHER REEVE STORY
Our Opening Day Film is INSIDE OUT 2
Our Centerpiece Film is SKYWALKERS: A LOVE STORY
Our Spotlight Films are DIANE VON FURSTENBERG: WOMAN IN CHARGE, ELIZABETH TAYLOR: THE LOST TAPES, WIDOW CLICQUOT and WINNER.
Signature Programs:
Deep Dive Talks include A Deep Dive on STAMPED FROM THE BEGINNING, A Deep Dive on WAR GAME, and A Deep Dive on THE WATER CONNECTION
Morning Coffee With…® Programs can be found here (guests and hosts soon to be announced)
General Films:
General Films include all non Spotlight and Opening, Closing and Centerpiece, plus all Short Film Programs and Family Films. They can be found here.
What constitutes a Marquee Event?
Marquee Events take place in a Garden or at the ‘Sconset Casino and include a cocktail reception and our premiere signature programming.
How can I attend?
You can attend these events by purchasing a Founder, Legacy, Patron Pass, Discovery Package, or individual ticket. Passes are for sale here. Ticket packages will go on sale on April 23. Individual tickets can be purchased beginning May 23 through the individual film or event page. All tickets include wine, cocktails, and hors d’oeuvres at each event.
Will the Marquee Events be canceled if it rains?
Attendees will be notified in advance in the unlikely event of cancellation due to severe weather conditions.
Are chairs provided or do we bring our own?
You will not need to bring anything to the event, we will provide chairs at all Marquee Events.
Can I reserve a specific seat in advance?
We do not offer venue seating selections/reservations. All seating is first-come, first-served.
How early may I arrive at each home?
We recommend arriving 15 minutes prior to the event’s start time to allow for time to park. Doors will open at the list time on your ticket. Doors will open at the discretion of the Festival staff.
Is parking available at each venue?
Some parking will be available at each event venue. Parking instructions will vary and will be noted in your ticket confirmation.
If I misplaced my email confirmation and ticket, can you look me up on-site?
Venue staff will have the ability to look up orders on-site. However, to prevent delays in entry we highly recommend contacting boxoffice@nantucketfilmfestival.com in advance if you misplaced your confirmation email. They will be able to resend your confirmation and ticket.
Are Marquee Event and Screenwriter invitations transferable?
Yes, Marquee Event Invitations are transferable.
Will there be food and beverages provided at the events?
Each event will feature a uniquely curated menu of hors d’oeuvres, signature cocktails, wine, and soft drinks. Lunch will be served at lunchtime events.
Will there be restrooms available for use at each home?
Yes, there will be restrooms at all homes.
PACKAGE SELECTION INSTRUCTIONS
– Go to www.nantucketfilmfestival.org
– At the top right of your screen SIGN IN to your ACCOUNT.
– Once you Sign In in Click on YOUR NAME in the top right corner and navigate to ACCOUNT.
– On the pop-up screen select the black box / FULFILL PACKAGE
– Next you can select any film or program in our FILM PROGRAM on the homepage and secure your ticket by Adding tickets using the +/- at the bottom of each film page.
– You will receive a pop-up to CONTINUE SHOPPING or CHECKOUT. If you continue shopping your cart will continue to fill with your selections.
– Please be sure to CHECK OUT at the end of your selection process.
– You will receive a confirmation email after “checking out.”
2024 Instructions: